Our commitment to deliver the highest standard in customer service, reliability, and consistency, are the primary goals of ECCC. With clients such as the American Red Cross, Heritage Bank, REIN (Real Estate Information Network), Bon Secours Hospitals and labs, Jones Printing Services, Lawson Companies, and a variety of law and engineering firms, we strive to keep that commitment in the forefront of all our deliveries.
Although there are many courier services in the Hampton Roads area, we distinguish ourselves by offering the best there is in technology and apparel, so that for every delivery that is completed, our customers are greeted with uniformed and professional drivers who are equipped with the latest in communication devices to keep us informed of progress. We also have one of the largest independently owned fleets in Hampton Roads. This guarantees our customers a vehicle whenever they need one. From sedans to box trucks, mini vans to 18 foot trucks, we truly cover all our clients needs.
We perform “Hot Shot” deliveries both in and out of town, meaning that unlike our competition, our customers don’t have to wait. 99% of our deliveries are done on an exclusive scale STAT (Special Treatment and Transportation), allocating one or more drivers to complete each clients’ needs until they are satisfied. We don’t load a driver with multiple deliveries from multiple clients. Deliveries are guaranteed, bonded, and insured up to 2 million dollars, the most of any courier company in the region.
At East Coast Courier Company, our goal is to have the largest client base in the region, but also to never disappoint any of our current customers as well. We are a locally owned and family run business, that always puts our customers first, and remembers, no matter how large the company may become, it is with a sense of duty and responsibility to remain humble and to always put our best foot forward when gaining the trust of our clients.
The Regular 2 Hour service is the most commonly requested service and the benchmark for all of our pricing. All services will be picked up and delivered within the time commitment ordered.
The Rush 90 Minute service is available for you when time is money. Speed is our specialty! We will have it delivered in 60-90 minutes or less from the time your order is placed.
The "STAT" service is reserved for those who are under a critical time line. This is our most expensive service. If 90 minutes is just too long our STAT will offer as direct as possible service usually delivered in less than 45 minutes. Due to the extent of the Hampton Roads region, tunnels, and traffic patterns this service cannot always be guaranteed. We believe in communication and a dispatcher will always call to notify you if the time commitment is possible.
Service and logistics go hand in hand when it comes to helping you with delivery service that is needed every day between multiple offices or just two locations. We will offer price options that will give you exactly what you’re asking for as well as other choices that could save you time and money. With many variations in need, our routes and scheduled services are customized to suit our clients.
Real Estate Information Network, Inc. has enjoyed a relationship with East Coast Courier for nearly 10 years. During this time, they have provided excellent, reliable service and are available for special deliveries as needed. Their drivers are courteous and professional. I would highly recommend them to any business in need of a courier service.
Priority Solutions International is a third party logistics company, whose clients include leading national companies and several smaller manufacturers. We specialize in highly regulated products and there is a great deal of oversight in this endeavor by our clients.
The scope of this job would be absolutely impossible without a group of dedicated professional delivery companies across the country. Chicago can be one of the most demanding and high profile markets in the nation. Not only has East Coast Courier been able to handle the large and increasing loads, they have been able to maintain one of the best on-time delivery percentages. Further, East Coast Courier has been able to manage the incredible amount of detail we require of them in order to stay within our customer’s compliance level.